You are invited to join Ciko Thomas; Group Managing Executive: Retail and Business Banking at Nedbank for a candid interview with Mudiwa Gavaza: Business Day and Financial Mail business writer, to share insights on Customer Experience and Digital Transformation in the New World.

Nompumelelo Mokou: Managing Director – Southern Africa, Dimension Data MEA, Eloise Boezak; Head of Customer Experience at African Bank and Ringo Naidoo; Practice and Solutions Head at Dimension Data MEA, will explore the rise of Customer Experience as a key driver of sustainable business value creation.