Project Description

You are invited to join Ciko Thomas; Group Managing Executive: Retail and Business Banking at Nedbank for a candid interview with Mudiwa Gavaza: Business Day and Financial Mail business writer, to share insights on Customer Experience and Digital Transformation in the New World.

Nompumelelo Mokou: Managing Director – Southern Africa, Dimension Data MEA, Eloise Boezak; Head of Customer Experience at African Bank and Ringo Naidoo; Practice and Solutions Head at Dimension Data MEA, will explore the rise of Customer Experience as a key driver of sustainable business value creation.

Ciko Thomas

Group Managing Executive: Retail and Business Banking


Eloise Boezak

Head of Customer Experience

African Bank

Nompumelelo Mokou

Managing Director – Southern Africa

Dimension Data MEA

Ringo Naidoo

Practice & Solutions Head

Dimension Data MEA

Mudiwa Gavaza